"I just wanted to thank you for helping us when our system went down a few
weeks ago. You were quick to respond and handled the problem as if it were
your own.
Never did I feel as we were a bother to you and hope to continue to do
business with you again in the future."
-Juan A., Madison Township Fire Department
"It has been great to know we have a 24/7 insurance plan. We don't
have any on-site IT help, so even the smallest problem leaves
us stranded.
Since we have signed up with Outsource IT, our computers work
the way we want them to and our server is always up. I come in to
work and see that my computer has been updated. It's great to know
our network is secure and that you guys keep a watchful eye on things.
Any time anything has gone wrong, you guys are on the phone to
let us know what is wrong, before we even know it--and a lot of the
time the problem has already been fixed!
Service like that is hard to find... it more than pays for itself."
-Janet Sexson, Forest Commodities Inc.
"Our customer's satisfaction relies solely on the availability
of our network. I can rest easy at night knowing that if anything
goes awry, I will know the moment it happens."
Eric Rogers, Precision Data Solutions, LLC
"Incredibly insightful. Not only do they understand technology,
they understand business.
When I have questions about the feasibility of upgrades, new additions,
or the effect of changes within the company on our technology, the answers
that I need are just one phone call away; always thorough and always forthright.
All of our employees love having a help desk to call when they need help with
anything, and I love the fact they are spending their time productively and not
hassling with computer issues.
I get a report every month with a snapshot of our network. It puts the
information I need to see how our technology is keeping up with our
needs right in front of me. If there is anything that needs to be highlighted,
engineer's remarks are included with detailed explanations.
It couldnt be any easier than that!"
Dan Wooley, Wooley Lumber